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Firm Obtains $1.6 Million Jury Verdict for Patient Who Suffered Traumatic Brain Injury Due to Missed Diagnosis Medical Malpractice

Pat, age 69, was retired from a wallpaper hanging business and was suffering nausea and abdominal pain for several days. Pat was taken to Sentara Leigh Hospital ER on the late afternoon of March 16, 2017.  The ER attending physician was employed with Emergency Physicians of Tidewater (EPT) and ordered a blood test, a CT scan of her abdomen, and kept Pat in the emergency department from about 5:00 p.m. until 12:30 in the morning.  The patient record reflected no ultimate diagnosis but the doctor provided patient instructions for her to follow up with her PCP and to see a gastroenterologist for her abdominal pain even though the CT scan was negative.  In fact, Pat was suffering low-moderate hyponatremia, which is a medical condition caused by abnormally low sodium in the body, and the blood test flagged the low sodium result of 122 but no medical intervention occurred, despite the serious potential consequences of hyponatremia, which can be life threatening.

The ER doctor claimed that they "verbally explained" to Pat and her husband that the blood test came back showing moderate hyponatremia, though Pat’s husband denied this exchange ever occurred when he testified at trial.  To be clear, no part of the emergency room patient records reflected that the doctor noted the low sodium blood test result, any diagnosis of hyponatremia, or the conveyance of any specific patient instructions about the dangers of low sodium.  Pat followed up with her PCP as directed on March 22. There was never any mention of low sodium or hyponatremia. The physician's assistant with the PCP also never made any notes about “low sodium.” 


About 11 days after she left the emergency room without being diagnosed, on March 28, Pat was discovered neurologically unconscious by husband, on the floor of their kitchen, having suffered a seizure in her home. Blood was running down her face from a cut above her right eye, and it appeared she had fallen and smashed her head on the hard floor, before suffering what was diagnosed as a closed head injury, concussion, with a confirmed traumatic brain injury.  The rescue squad took her back to the same Sentara Leigh emergency department where the earlier blood test was done, and now revealed her sodium was 114 which is categorized as "profound hyponatremia."  Because of the serious brain injury, she was transferred to Sentara Norfolk General Hospital where the brain damage was treated over a course of many days and, the doctors struggled to restore her sodium level to a normal level, and carefully restored a normal sodium level over more than a week.  Doctors are careful not to elevate the sodium too quickly, as this can also cause brain damage.  The CT scans of her brain revealed subdural hematoma, intraparenchymal bleeding, and a 3-to-5-millimeter shift of her brain from the right toward the left side of her skull verifying her traumatic brain injury (TBI). 

Pat was hospitalized for about 11 days, then transferred to Harbors Edge rehabilitation facility where she was taught how to walk and talk again and how to restore functions of daily living.  She also underwent outpatient therapies for the next several months but was left with serious cognitive deficits and the permanent effects of her brain injury.  She suffers memory loss and could not recall any details of the first ER visit where the ER doctor claimed to have “verbally” diagnosed her low sodium condition.

Pat and her husband decided to retain legal counsel and found our law firm. We reviewed Pat's medical records and believed there was a viable medical malpractice case. 


We did not learn that the ER doctor claimed to have verbally diagnosed hyponatremia at the emergency room on March 16, 2017, until we deposed the ER doctor during 2019 and heard her testimony about the alleged verbal diagnosis.  One of the key issues to develop with our expert witness emergency physicians was the standards of care for maintaining an ER patient record, given that nothing about a hyponatremia diagnosis was found in the medical record.  They advised us that besides taking a history and physical, a doctor must correlate the test results, provide a written diagnosis of important medical conditions, and provide written patient instructions that disclose the key medical conditions that have been discovered or diagnosed.  These doctors advised us that the patient medical chart was deficient, and the patient should have been admitted to the hospital to medically adjust the low sodium condition back to normal, which could take days, not hours.  Both the retained emergency physicians, one from northern Virginia, and one who practiced at Duke in North Carolina, stated that the ER doctor failed to follow the standards of care by not recording the diagnosis, by not noting the important hyponatremic condition at the time of discharge, and not providing this information in the written patient instructions.  A neurologist also testified that her March 28th seizure resulted from the undiagnosed hyponatremia.

The ER doctor and her group retained two emergency physicians from Washington, D.C. to testify that she did not violate any standards of care in question, and the defense called two or three physicians who testified that Pat did not suffer a hyponatremic seizure on March 28th.  All doctors, however, admitted Pat suffered a traumatic brain injury, but the defense contested that it was a “seizure” or a result of the severe hyponatremia at all.


Rick Shapiro visits with Pat the day after the verdictThe trial lasted 8 days and involved more than a dozen witnesses.  The ER doctor and her group continued to maintain that she provided appropriate ER patient care and a verbal diagnosis of hyponatremia, and questioned whether the seizure was “something else” and not a hyponatremic seizure, pointing to other possibilities.  Pat’s expert witness doctors testified that profound hyponatremia was clearly diagnosed upon her admission to Sentara Norfolk General Hospital and that the medical evidence strongly indicated the hyponatremia event or seizure led to her striking her head on a hard surface, which in turn caused her permanent TBI related cognitive deficits.

The jury deliberated over 8 hours before returning a $1.6 million verdict on October 1, 2021, in favor of Pat.  The defendants are filing post-trial motions seeking to set aside the jury's verdict.




Richard N. Shapiro, attorney  

Eric Washburn, attorney

Paula S., paralegal

Heather G., paralegal


Virginia Beach Circuit Court


October 2021 Jury Verdict