How do I submit a claim for an injury at an Airbnb property? | Shapiro, Washburn & Sharp

On its website, Airbnb tells people who suffer injuries at properties rented through the company that “once you’re safe and your immediate concerns have been addressed, report the incident to us by going to the Profile tab of your Airbnb app and tapping Help & support, then choosing Contact Airbnb under your trip.” The bolding appears in the original instructions.

You may find it beneficial to consult with a North Carolina personal injury attorney, as well. Through a law called the Vacation Rental Act, the state requires landlords to ensure that the properties they rent out are safe and secure. Even if Airbnb covers medical bills and other expenses, the owner, landlord or rental agent may also have legal liability.