What happens after the insurance company receives the victim’s demand letter? | Shapiro, Washburn & Sharp

The insurance company will respond to the victim’s demand letter with an offer of their own. This is typically the lowest offer they can get away with. Victims should never accept this offer. Instead, negotiations between the two sides should begin. The victim should respond to the demand letter, reiterating the strengths of their case and include a counter-demand amount, lower than their original demand.

This back and forth will continue until the parties reach an agreed-upon settlement amount.