I believe I am the victim of a product recall. I received a letter from the manufacturer. I wondered if there was a benefit to having a local firm represent me. | Shapiro, Washburn & Sharp

As a busy personal injury law firm, we receive dozens of phone calls a week regarding product recalls.  Our firm handles product recall cases.  Most of the advertisements you see on TV involve national law firms based out of the big cities who take dozens and dozens of products recall cases.  If you sign with one of those firms, you will often be treated like one of a herd.  Unfortunately, that’s what you will be.  Just another number. 

At our law firm, we pride ourselves in providing one-on-one customer service to our clients.  This is what made us decide to start working in the mass tort arena.  The mass tort arena is very confusing and, many times, clients don’t feel like they can get answers from the bigger firms.  They often deal directly with paralegals and not lawyers.  Unlike bigger firms, if you sign with our firm for your product recall claim, you will have a lawyer with whom you deal directly.  

Consider contacting our firm if you are the victim of any of these recalls.  We’ll show you, first hand, the difference of being treated like the individual that you are, as opposed to just a number.