The insurance company employs really good actors. Sometimes I wonder if their adjusters take acting classes before they start working. What I mean is, the insurance adjusters do a great job at convincing you that they are on your side. Unfortunately, it’s just not true. Never lose sight of the fact that the insurance company is working against you.
The only job of the adjuster is to get your case settled or resolved for as little money as possible. This is why they take advantage of injured people who are not represented. They ask for a recorded statement, when they may not need it. They ask you to sign forms giving them full access to your medical history, which they are not entitled to.